I use several different services depending on what I want to do and who I want to talk to.
While voice and video does not lend itself to simultaneous conversations many IM users carry on, rich media integration brings a subtleness and depth absent from text-based IM.
I use these different services because of their strengths in certain key features.
Companies like Meebo, Skype, Wablet, and AOL-acquired Userplane are pushing these features forward with the next generation of instant messaging on the web.
Real time communication is one of the most innovative sectors on the web today.
Below are some of the big ideas emerging in web instant messaging as it stands today and the services that exemplify them. Interoperability After the initial success of AIM and ICQ, several other chat services popped up.