Absolutely pathetic the way these people handle (or don't handle) support issues!
Their product quality is extremely bad now, too, which is more in need of solid support!
Windows Firewall with Advanced Security filters incoming and outgoing connections based on its configuration Inbound rules explicitly allow or explicitly block traffic that matches criteria in the rule.
Outbound rules explicitly allow or explicitly deny traffic originating from the computer that matches the criteria in the rule.
People have indicated that the keys work on Linux OS, but not windows, so it would say possible software issue, maybe the BIOS, a Driver or other software settings issue.
It's misdirected, broken, and doesn't speak well for the company! Further, almost everything else on the website auto-fills this information or gives you options to select which machine you have registered with them.
But, not in the most important instance, like trouble tickets. There is never an MSI rep to answer or provide help, they never even look at the forum, so you just have people with problems, some for over a year, complaining to each other, some with "try this and try that", and no real help from MSI, ever!
They don't have any answer or solution, though this appears to be a top issue, and no local repair.
So, you have to bounce your machine back and forth across the country and get it back without the problem solved.